| regular mail rates $2 shipping fee applies to all LOCAL orders below $45. registered mail option at an additional $2 orders above $150 qualify for free registered mail *If your order qualifies for free regular mail, the registered mail fee of $2.24 will apply if you opt for it. disclaimer I will not be responsible for lost (regular) mail all items are securely packed and bubble-wrapped for "safety in transit" **all prices stated are in Singapore Dollars unless otherwise stated. all prices are final please note that bargaining will not be entertained. all sales are final. strictly no refunds. exchanges on a case by case basis. |
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| copyright 2010 -- jeaninegabrielle |
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| q: i don't have an atm card, ibank account or paypal. can i still make a purchase? a: as meet-ups are very difficult to arrange, do try to get help with making payment. try asking mom, your brother, sister, or anyone who can help. q: how long does it take for my items to reach me? a: for local orders, it usually takes 1-4 days after payment is received. please note that weekends should not be taken into account. this also varies from order to order. orders consisting of remakes/customisations will require more time to "process". for overseas orders, please allow up to 1-3 weeks. q: i have not received my items, what should be done? a: to date, no packages have been lost, and i hope it stays that way. if in doubt, please opt for registered mail which is an additional $2 charge. i will not bear responsibility or offer refunds for any standard mail reported unreceived. q: my earstuds came off the post.. can they be fixed? a: while i try my best to use the best adhesives, even store-bought studs come off... if your studs come apart within a week of your purchase, send them back and we'll fix them up for you, FREE. but, don't worry, even if they fall off a year later, i'll still fix them. postage fees apply. should you have any other questions, please email me, jeanine@jeaninegabrielle.com |
| jeanine@jeaninegabrielle.com |
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| *by regular mail to local (sg) addresses only. *not applicable for payments made by paypal. |
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